Customer Service Manager

Associated Grocers of New England • Woodstock, VT

6d • $20

About The Position

This is a key front end position reporting to the Store Director. This is a high demand position and requires extensive customer service and training.

Requirements

• Must have flexible availability.
• Ability to multi-task.
• Strong Customer Service skills.
• Computer Knowledge.
• Ability to maintain a high level of confidentiality
• Manage multiple conflicting priorities
• Organizing and coordinating skills
• Computer knowledge of Microsoft
• Ability to communicate effectively, both orally and in writing
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of customers, employees and management
• Ability to lift weights up to 75 pounds. (20 – 40 lbs lifting frequently)
• Ability to stand for long periods of time

Responsibilities

• Responsible for Service Department personnel to include Cashiers, Baggers, Booth Clerks and Moneyroom Clerks.
• Interview, hire and train front end employees.
• Money handling skills to perform balance checks.
• Scheduling.
• Knowledge and responsibility to facilitate company policies and procedures.
• Perform any other duties requested by store manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees