Customer Service Manager

Price Chopper • Essex, VT

87d • $19 - $31

About The Position

Ensures that fast, friendly, helpful and efficient customer service and courtesy is provided on the Front End and Customer Service areas of the store. Responsible for overseeing the Front End operation to include customer service desk, register checkouts, vestibule, parking lot/sidewalk, breakrooms, bathrooms, and bottle return areas. Ensures that all Front End and Office policies and procedures are adhered to. Assists the Store Manager with the budgeting and financial goals of the Front End area to include payroll, wrap, over/shorts, cashier training and miscellaneous office incomes. Ensure corporate dress code is adhered to on the Front End and Customer Service areas.

Requirements

• Must be at least 18 years of age.
• Ability to manage others and demonstrate follow-through.
• Strong organizational skills and ability to multi-task.
• Satisfactory performance reviews.
• Strong communication skills.
• Basic literacy and basic computer skills.

Responsibilities

• Oversee the Front End operation including customer service desk and register checkouts.
• Ensure fast, friendly, helpful, and efficient customer service.
• Adhere to all Front End and Office policies and procedures.
• Assist the Store Manager with budgeting and financial goals.
• Manage payroll, wrap, over/shorts, and cashier training.
• Ensure adherence to corporate dress code.

What This Job Offers

• Industry: Merchant Wholesalers, Durable Goods
• Education Level: No Education Listed