Customer Service Manager

Cfa Cabinetry • Phoenix, AZ

411d • $39,520 - $47,840

About The Position

The Customer Service Manager at CFA Cabinetry is responsible for managing phone operations and paperwork processing while overseeing the workflow of work orders to the warehouse. This role is essential for ensuring excellent customer service and efficient operations within the company. The position emphasizes internal growth opportunities and a positive work environment.

Requirements

• 1 year of office work experience.
• Strong computer skills, particularly in Microsoft Office and Excel.
• Excellent customer service skills.
• Professional written and verbal communication skills.
• Ability to handle multiple tasks within tight time frames.
• Bilingual in Mandarin is a plus.

Nice To Haves

• Experience in a customer service role.
• Familiarity with inventory management systems.

Responsibilities

• Assist with phone operations and paperwork processing.
• Oversee the workflow of work orders to the warehouse.
• Provide excellent customer service and support.
• Handle multiple tasks within tight time frames.
• Maintain professional written and verbal communication.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Furniture and Related Product Manufacturing
• Education Level: No Education Listed