Customer Service Management
Traveling with Mchaila•Minneapolis, MN
5h•Remote
About The Position
We are seeking a Remote Customer Service Management professional to oversee client interactions, monitor service quality, and ensure a seamless, high-quality experience from first contact to completion. This fully remote role is ideal for someone organized, people-focused, and capable of managing multiple client needs independently. The ideal candidate will utilize available tools, resources, and mentorship to deliver consistent, reliable service while working autonomously.
Requirements
- Strong communication, organization, and problem-solving skills
- Customer service or client management experience (preferred, not required)
- Ability to multitask and work independently in a remote setting
- Reliable, detail-oriented, and tech-comfortable
- Must be a citizen of the US, UK, Mexico, Australia, Spain and LATAM
Responsibilities
- Oversee and support client communications and service workflows
- Ensure timely responses, follow-ups, and issue resolution
- Coordinate details, schedules, and confirmations as needed
- Maintain accurate records and service documentation
- Provide professional, friendly leadership in client-facing situations
Benefits
- 100% remote flexibility
- Training and ongoing support provided
- Clear path for growth within a supportive team
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
