Customer Service Liaison

Property Soar • Sandy Springs, GA

9d • $54,000 - $57,000

About The Position

We are seeking a Customer Service Liaison who is passionate about providing outstanding client support and ensuring smooth communication between our company, tenants, and property owners. The ideal candidate is a strong communicator, highly organized, and committed to maintaining our company’s reputation for excellence and reliability.

Requirements

• Bachelor’s degree preferred or equivalent professional experience.
• Minimum of 2 years of experience in customer service, hospitality, or administrative roles.
• Strong communication and interpersonal skills.
• Excellent time management and organizational abilities.
• Proficiency in Microsoft Office Suite and CRM systems.
• Detail-oriented, dependable, and adaptable in a dynamic work environment.

Responsibilities

• Serve as the primary point of contact for client inquiries, requests, and service needs.
• Coordinate communication between departments to ensure timely and accurate responses.
• Maintain client records and documentation with attention to confidentiality and accuracy.
• Handle concerns with professionalism, ensuring swift and effective resolutions.
• Assist in scheduling property inspections, follow-ups, and client updates.
• Support process improvements that enhance client satisfaction and operational efficiency.

Benefits

• Competitive annual salary ($54,000 – $57,000).
• Opportunities for professional growth and advancement.
• Supportive, collaborative team culture.
• Comprehensive training and development programs.
• Full-time position with stable working hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level