Customer Service Leader - #838 - Hixson, TN
About The Position
Customer Service Leader Opportunity Position Responsibilities: - Meet company customer service standards. - Follow company cash control policies and procedures. - Adhere to all laws and regulations regarding the sale of any government regulated products and services. - Obey company and health department safety guidelines for food preparation. - Detail cleaning of store interior and exterior according to company standards. - Stock and rotate products including coolers and/or freezers. - Complete training activities and pass minimum job performance standards. - Follow company general rules of conduct and code of ethics. - Motivate sales associates to grow the store sales and profitability using suggestive selling techniques. - Assist the store manager in hiring, developing, and training others in store to meet company standards and guidelines. - Other duties as assigned. Core Competencies: Time Management - Value time and use your time effectively and efficiently. - Concentrate your efforts on the more important priorities and can attend to a broader range of activities. - Get more done in less time than others. Action Oriented - Enjoy working hard and seize more opportunities than others. - Not fearful of acting with a minimum of planning. Customer Focus - Act with customers in mind and be dedicated to meeting the expectations and requirements of internal and external customers. - Get first-hand customer information and use it for improvements in products and services. Determination - Pursue everything with energy, drive, and a need to finish. - Seldom give up before finishing, especially in the face of resistance or setbacks. Essential Functions Standing/Walking 50% Lifting up to 40 pounds 10% Bending 10% Sitting 10% Squatting/Stooping 5% Climbing 5% Reaching 10% Capable of working in a fast-paced environment that requires being on your feet for an extended period of time.
Requirements
- Customer service experience desired
- Ability to perform multiple tasks at one time
- Read, understand, and speak English at an eighth grade level
- Comprehend and perform basic math skills
- Understand, comprehend, and perform basic computer and point-of-sale skills
Responsibilities
- Meet company customer service standards.
- Follow company cash control policies and procedures.
- Adhere to all laws and regulations regarding the sale of any government regulated products and services.
- Obey company and health department safety guidelines for food preparation.
- Detail cleaning of store interior and exterior according to company standards.
- Stock and rotate products including coolers and/or freezers.
- Complete training activities and pass minimum job performance standards.
- Follow company general rules of conduct and code of ethics.
- Motivate sales associates to grow the store sales and profitability using suggestive selling techniques.
- Assist the store manager in hiring, developing, and training others in store to meet company standards and guidelines.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
