Customer Service Intern

Medline Industries • Dubuque, IA

290d • $14 - $19 • Remote

About The Position

With more than 50+ years of consecutive growth, we've created a dynamic workplace where over 36,000 employees worldwide are empowered to grow and add to our entrepreneurial culture. To support our continued growth, we're looking to add new talent, like you, to our team! Our people are genuine, creative, and proactive problem solvers who have access to leadership for rapid alignment to make decisions driven by what's right for our customers. A Medline Customer Service Internship offers you real-world, hands-on experience where you can make a true impact. This program is designed to equip you with world class customer service skills while obtaining valuable insights into Medline's business operations. The tangible skillset you'll build while doing meaningful work will set you apart from your peers. This internship is available to rising seniors in undergraduate programs.

Requirements

• Junior standing with 3.0 minimum GPA preferred
• Ability to travel for job shadowing or mentorship programs (within state and out of state)
• Active interest in the Healthcare industry preferred
• Excellent organizational, planning, communication and follow-up skills required
• Must have a bias toward action, quality service and be results oriented
• Proficient with Microsoft Office Suite including Excel, PowerPoint and Outlook
• Ability to work a hybrid office schedule (some days worked at home)
• Unrestricted permanent US work authorization

Responsibilities

• Shadowing experienced customer service professionals and learning world class service techniques
• Mentoring and networking opportunities with leadership
• Assisting hospitals, clinics, and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and more
• Responding to routine and some non-routine, more complex customer service inquiries and problems via telephone
• Reviewing customer's service needs and referring to other service departments for follow-up as needed

Benefits

• Health insurance
• Life and disability insurance
• 401(k) contributions
• Paid time off
• Access to the Employee Assistance Program
• Access to Employee Resource Groups
• Access to the Employee Service Corp

What This Job Offers

• Career Level: Intern
• Industry: Miscellaneous Manufacturing
• Education Level: Bachelor's degree