Customer Service Intern (Summer 2026)

GlobalFoundries • Austin, TX

103d • $20 - $40

About The Position

GlobalFoundries (GF) is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world's most inspired technology companies. With a global manufacturing footprint spanning three continents, GF makes possible the technologies and systems that transform industries and give customers the power to shape their markets. Our Interns & Co-ops are our entry-level talent pipeline for GF across the globe. Our goal is to provide students with a meaningful work experience that will equip them with the skills to embark on a career in the fast-paced and growing semiconductor industry after graduation. As an intern at GF, you'll experience one-on-one mentorship, work assignments that prioritize your growth and potential, professional development opportunities, and the chance to network with executives.

Requirements

• Actively pursuing a Bachelor's or related field through an accredited degree program during the time of internship.
• Must have at least an overall 3.0 GPA and be in good academic standing.
• Fluency in English (Written & Verbal).
• Ability to work at least 40 hours per week during the internship.

Nice To Haves

• Prior related internship or co-op experience.
• Demonstrated prior leadership experience in the workplace, school projects, competitions, etc.
• Project management skills, i.e., the ability to innovate and execute on solutions that matter; the ability to navigate ambiguity.
• Strong written and verbal communication skills.
• Strong planning & organizational skills.
• Strong analytical, problem-solving, and project management skills with the ability to work independently and support multiple team members.
• Experience with CRM systems (D365), Oracle, and a background in finance is a plus.

Responsibilities

• Cleanse and maintain customer and item data in CRM (D365) and Oracle, while managing customer orders and related information.
• Coordinate multi-project wafer engagements and proactively follow up with customers based on tape-out schedules.
• Collaborate with cross-functional teams—including Fab Planners, Account Managers, Engineering, and Finance—to resolve customer and production-related issues.
• Review customer service procedures, update training documentation, and support resolution of RMA claims and scheduling rework as needed.
• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.

Benefits

• Internship program with mentorship and professional development opportunities.
• Networking opportunities with executives.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree