Customer Service & Inside Sales Representative

Waste Connections • Ocoee, FL

18h • $20 • Hybrid

About The Position

In this dynamic position, you’ll combine exceptional customer support with inside sales responsibilities to help customers find the right solutions while ensuring top-notch service.

Requirements

• 2+ years of high-volume customer service experience (sales experience a plus!).
• Strong communication skills—both verbal and written.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Goal-oriented mindset with the ability to meet and exceed sales targets.

Responsibilities

• Handle inbound customer calls and assist with new service requests, cancellations, and account updates.
• Proactively engage customers to upsell and cross-sell services, driving revenue growth.
• Process payments, research billing inquiries, and maintain accurate account information.
• Collaborate with internal teams to resolve service issues and provide cost-effective, environmentally responsible solutions.
• Build strong relationships with customers to ensure satisfaction and loyalty.

Benefits

• Competitive Pay: Starting at $20.00/hr + potential sales incentives.
• Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, Short/Long-Term Disability.
• Retirement Savings: 401(K) with company match.
• Employee Perks: Mental health programs, emergency travel assistance, prepaid legal plan, scholarship opportunities, employee stock purchase plan, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees