Customer Service II

NEB Corp•Montello, WI

1d•Onsite

About The Position

National Exchange Bank & Trust is an independent, family-owned bank founded in 1933, serving Southeastern Wisconsin. They are a trusted business partner, employer, and community member. The bank offers a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities they serve. They are committed to fostering an inclusive environment of growth and development. As a Customer Services Representative, you will have the opportunity to create a difference in the lives of customers every single day.

Requirements

Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day.
Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams.
Ability to communicate effectively via phone, email and in person.
A high school diploma or equivalent.

Responsibilities

Providing guidance to help customers make decisions about their financial needs.
Completing teller transactions including cashing checks, processing deposits, and withdrawals.
Offering appropriate bank products and services.
Balancing and maintaining a cash drawer with accuracy and attention to detail.

Benefits

Health, Dental, and Vision Insurance
Health Savings Account with Employer Contributions
Short and Long Term Disability
Employer Paid Life and AD&D Insurance
Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
401(k) with Employer Match & Profit Sharing
Paid Time Off
Flexible scheduling
Education Assistance Program
Product & Service Discounts & more!