Customer Service - Front Desk

MDO Holdings • Durham, NC

115d • $13

About The Position

O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean environment with a professional and caring staff to help our clients achieve real results. We are committed to helping our members create a whole-body approach to wellness by offering an all-inclusive health and fitness experience. We recognize that each members fitness journey is different, thus, we offer a wide variety of group classes, small group activities and personal training. If fitness is your passion and you love to bring joy to others, support them in their goals, and make people feel connected to a positive and friendly community you could be a great fit for the O2 Fitness family. A smile, collaborative attitude and positive mindset is what it takes to excel!

Requirements

• High school graduate is preferred.
• Exceptional customer service skills.
• Ability to interact positively and professionally with members and co-workers.

Responsibilities

• Create a positive member experience by providing superior customer service and cleanliness.
• Greet every member and guest with a smile and warm welcome.
• Answer phones in a friendly manner and assist callers with various questions.
• Sign guests up for memberships and schedule members for Personal Training orientation.
• Assist with billing questions and handle member concerns.
• Assist the housekeeping team with the cleanliness of the club.
• Refill paper products, disinfectant bottles, and fold towels.
• Ensure all areas of the club are fully stocked.
• Manage inventory of drinks, cooler goods, and protein bars.
• Merchandise products and keep the cooler stocked.

Benefits

• Complimentary O2 Fitness Membership.
• Discounted Personal Training Sessions.
• Supportive work environment.
• O2 Fitness Rewards store.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees