Customer Service/Front Desk Staff (Part-Time)

Glenview Park District•Glenview, IL

53d•$15

About The Position

Glenview Community Ice Center is currently looking to hire part-time Customer Service/Front Desk Staff that has availability to work days, nights, weekends and special events. JOB SUMMARY Responsible for providing excellent front-line customer service to visitors and patrons. Examples of duties include:

Requirements

High school diploma or equivalent desired.
Some college is strongly preferred, but will consider related experience or training in lieu of formal education.
At least two (2) years of relevant experience required.
Excellent interpersonal and phone skills with a wide range of patrons is required.
Strong language skills, ability to type at least 35 wpm and proofread/edit documents.
Ability to multitask and handle various assignments.
Knowledge of computers and software (Outlook, Word, Excel and Publisher).
Ability to travel to facilities using personal automobile and work a varied schedule including some nights and weekends.

Responsibilities

Greet visitors and answer questions about organization, facilities and programs
Answer phone calls and handle appropriately
Open and close front desk and offices
Register customers for programs, ice rentals, events and memberships; accept payments
Balance daily cash drawer and prepare bank deposits
Maintain clean front desk and up-to-date bulletin boards and information kiosks
Document incidents and accidents
Sort and distribute internal and external mail
Assist with other administrative duties and special projects/events as needed