Customer Service Coordinator

Cushman & Wakefield • Jackson, MS

12d

About The Position

Manager of the Mailroom and Reception in Jackson-MS

Requirements

• Good organization and leadership skills
• Must have 5 years of mailroom experiences.
• Must have full knowledge of Excel and Word
• Must have good communication skills
• Overtime may be required in short notice.
• Must 24/7 communication capabilities (cell phone)
• Must have dependable transportation
• Must be willing to travel

Responsibilities

• Responsible for employees meeting all requirements of contract with Entergy Corporation related to mail services in New Orleans, LA.
• Responsible to interview, hire, discipline and appraise all prospective and current employees.
• Responsible for tracking and approving employees time off
• Submitting monthly mailroom and receptionist desk measurements
• Assure all safety and environmental requirements are enforced and maintained.
• Assure the security requirements are met.
• Make Recommendations for improvements in operations, equipment, or customer requirements.
• Provide ongoing training for staff members.
• To meet with customer as required to update, inform and report all management and contract requirements.
• To semi-annually appraise all employees with standard written appraisal.
• Appraise all new hires during first 90 days of employment.
• Provide management with monthly reports and all employee issues requiring discipline or written appraisals.
• To meet with supervisors or mailroom leads to discuss daily or weekly staff or operational issues.
• Scan & enter admin services invoices
• Request the funds for postage for Entergy Bldg. mail machine
• Prepare postage reimbursement
• Prepare and process O&M invoices
• Address any vendor related issues
• Create P.O.s and request new vendor
• Responsible for managing all Entergy conference rooms, checking equipment and ordering supplies
• Responsible for ordering paper for convenience copiers and copy center
• Confirm delivery of payroll checks/advices

Benefits

• Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
• In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees