Customer Service Coordinator

Flex N GateUrbana, IL

About The Position

Perform tasks and functions related to normal daily operation of Corporate Purchasing department and daily operation of Corporate Business Center.

Requirements

  • Degree / Diploma in Manufacturing or related field.
  • 2 to 10 years of experience in purchasing activities in a manufacturing or similar fast-paced environment.
  • Ability to work well in a team with task-focused orientation and strong sense of delivery of work/project.
  • Strong organizational and time-management skills with solid interpersonal and communication skills (both verbal and written).
  • Proficiency with database applications and administration systems, specifically Microsoft Office.
  • Proven attention to detail; detail-oriented and punctual with deadlines.
  • Ability to perform high quality work in short time frames.
  • Knowledge and demonstrated skills in computer operation and basic purchasing understanding.

Nice To Haves

  • Supervisory experience would be an asset.
  • Knowledge of automotive industry is a plus.
  • Knowledge of AS400 or similar ERP computer system.

Responsibilities

  • Document and maintain policies and procedures for Purchasing functions.
  • Process requests to add and modify vendors for Flex-N-Gate facilities through Program Lifecycle Management (PLM) system.
  • Document and maintain policies and procedures for vendors in compliance with TISAX regulations.
  • Review and validate vendor information as needed, making corrections and adjustments as necessary.
  • Obtain and maintain vendor documents as per established procedures.
  • Process EFT setup-related data relative to vendor maintenance.
  • Maintain corporate data and provide necessary assistance/troubleshooting for users in Purchasing related systems.
  • Develop, improve, and maintain global standards for vendor management and purchasing processes with input from Flex-N-Gate manufacturing facility personnel and Corporate Purchasing Group.
  • Perform department-related duties as required to ensure efficient operation.
  • Working knowledge of computer systems, office equipment, and basic office management.
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