Customer Service Coordinator

Brodie Ln•Austin, TX

16h•$15•Onsite

About The Position

Join us at Floyd's 99 Barbershop in Austin, TX, as a Part or Full Time Customer Service Coordinator! This onsite position means you'll be part of the action, greeting clients and supporting our barbershop team. What's more? You'll earn $15 an hour while you hone your customer service skills in a fun and lively atmosphere. You'll have the chance to interact with customers face-to-face, making their visit enjoyable and memorable. Embrace your passion for the beauty industry while working in a vibrant environment that celebrates creativity and excellence in customer service. You will be given great benefits such as Employee discounts, Medical, Dental, Vision with the ability to earn Paid Time Off. So, are you ready to step into a role that puts you at the heart of the barbershop experience? Apply now and make your mark! Floyd's 99 Barbershop : Our Story We honor the human experience in every interaction we have with each other and with our clients. We treat everyone with respect, anticipate the needs of others, and follow through on our commitments. We embrace DIVERSITY, respect the opinion of others, and encourage self expression. We are for EVERYONE. We are CURIOUS, we embrace feedback, and we seek opportunities to LEARN, GROW, and DEVELOP. We are INVOLVED in the communities we serve and we create a sense of BELONGING. Together we are stronger. We leverage our strengths, work collaboratively to achieve goals, and celebrate success TOGETHER. What does a Customer Service Coordinator do? As the Customer Service Coordinator (CSC) at Floyd's 99 Barbershop, you'll be the vibrant face of our location, ensuring every client feels welcomed from the moment they walk in or call us up! You'll shine as the first and last point of contact, speaking professionally while handling phone calls and client bookings with flair. Your dynamic role includes receiving payments for services and balancing the drawer, all while optimizing the books for an efficient operation. Plus, you'll be the vital link between our clients and talented barbers and cosmetologists, notifying the tech staff when their clients arrive. This fast-paced, customer-centric position is perfect for someone who loves to contribute to a fun and energetic environment while delivering stellar customer service in the heart of the barbershop! Does this sound like you? To thrive as a Customer Service Coordinator (CSC) at Floyd's 99 Barbershop, you'll need exceptional verbal and written communication skills that make every client interaction delightful! This role demands the ability to work efficiently in a fast-paced environment, where multitasking and staying organized are key to smooth operations. Building and maintaining a strong, productive team atmosphere is vital, as you'll be collaborating closely with barbers and other staff to create an unforgettable customer experience. Your empathetic nature and problem-solving skills will help you address client needs and elevate their visit to our barbershop. Ready to embrace your role and contribute to an energetic, customer-centric culture? This is the perfect opportunity for those eager to shine in the beauty industry while in school or waiting on your license!