Customer Service Coordinator

Richardson International • Saint Louis, MO

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About The Position

As a result of growth in our U . S . operations, our U . S . Country Office in St. Louis, Missouri provide s leadership and support to our operating facilities and employees across the country. Richardson International provides an excellent compensation package consisting of a competitive salary, flexible benefits including medical, dental, vision, 401(k), paid time off, paid holidays, and training and career development opportunities. At Richardson International, being truly invested is at the heart of everything we do. Richardson is recognized as a global leader in agriculture and food processing with over 3, 5 00 employees across the U . S . , Canada, the U . K . and Europe . At Richardson, we are committed to enhancing our facilities and services and supporting our communities. Interested candidates should click the icon to apply online by January 9, 2026. Richardson is an Equal Opportunity Employer.

Requirements

• 2 years’ customer service experience in an office environment
• Strong computer skills in MS Word and Excel, large databases, and data entry
• A customer service focus and ability to build relationships
• Strong communication , organizational, analytical, and problem solving skills
• Ability to prioritize multiple tasks and meet deadlines in a fast paced environment
• Strong numbers orientation and attention to detail
• Self-starter; ability to work independently while contributing to team goals

Nice To Haves

• Degree or diploma in Business
• Bilingual in French and English (written and oral)
• Understanding of shipments and associated documentation
• Experience in the agricultural industry

Responsibilities

• Act as a liaison between the customer and our plant facilities or sales teams
• Monitor and enter incoming sales orders
• Create invoices and other documentation based on sales orders
• Respond to customer requests for various documentation
• Oversee and resolve complex order issues
• Handle various customer service complaints
• Prepare & analyze metrics such as on-time delivery and order/product changes

Benefits

• competitive salary
• flexible benefits including medical, dental, vision, 401(k)
• paid time off
• paid holidays
• training and career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees