Customer Service Coordinator

Closet Factory of Orlando/TampaLongwood, FL
7d$18 - $23Onsite

About The Position

As an industry leader in custom storage solutions, we are on the lookout for a dynamic individual to join our administrative and sales team in Longwood, FL. With over 25 years of excellence in designing and installing top-quality custom closets, home offices, garages, and more, we are expanding our team to include a Customer Service Coordinator with exceptional sales skills. As a key player in our team, you'll enjoy a casual, energetic, and fun work environment. Recognizing our employees as our most valuable asset, we are dedicated to providing comprehensive training for your continued success. If you are an energetic and upbeat individual with a knack for sales and a desire to contribute to a growing company, this is your chance. Be part of a team that transforms storage solutions for our valued clients!

Requirements

  • Exceptional interpersonal and communication skills
  • Proven ability to convert leads into successful sales opportunities
  • Strong organizational skills with a proven ability to multitask
  • Proficiency in computer applications, including Outlook, Word and Excel; excellent typing skills
  • Prior experience with "Sales Force" CRS database is a must

Nice To Haves

  • Previous experience in the Home Improvement or construction field and knowledge of Greater Orlando area is advantageous

Responsibilities

  • Communicate with existing and prospective customers to provide support
  • Proactively convert leads into sales opportunities, showcasing your sales prowess
  • Resolve client issues with a commitment to delivering outstanding customer service
  • Maintain and update customer information in our Customer Relationship System (CRS)
  • Efficiently process new orders and payments

Benefits

  • Full-time work with competitive hourly rates based on skill experience, $18 - $23 range
  • Paid Holidays and vacation time
  • Company match IRA program
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