CUSTOMER SERVICE COORDINATOR

TPISGuaynabo, PR

About The Position

At Olympic Agency, they are pride on fostering a positive and supportive work environment where every team member can thrive. Their collaborative culture, combined with opportunities for professional growth, makes them more than just a workplace – they are a community. Position Overview: They are looking for a Customer Service Representative to join their dynamic team. In this role, you will be the first point of contact for their valued clients, ensuring they receive exceptional service and support. This position offers the opportunity to develop your skills while contributing to a company that truly values its employees.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to handle multiple tasks and prioritize effectively.
  • Problem-solving mindset and attention to detail.
  • Previous customer service experience is a plus but not required.

Responsibilities

  • Provide friendly, professional, and timely support to customers via phone, email, and chat.
  • Resolve inquiries and issues efficiently, ensuring customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members and other departments to improve customer experience.
  • Identify opportunities to enhance processes and contribute to team initiatives.

Benefits

  • A welcoming and positive work environment.
  • Opportunities for career growth and professional development.
  • Competitive compensation and benefits.
  • A supportive team that values collaboration and innovation.
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