Customer Service Coordinator / CSC Float Pool

Ardent Health ServicesAlbuquerque, NM
77d

About The Position

Join our team as a variable shift, PRN, Specialist Management Customer Service Coordinator (CSC) in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors, and advanced practice providers in a broad range of specialties and primary care.

Requirements

  • High School Diploma or GED equivalent.
  • Medical terminology knowledge.
  • Knowledge of insurance plans.
  • Knowledge of office procedures.
  • One (1) year of previously related experience

Nice To Haves

  • Associate's Degree in a related field of study.
  • Previous medical office experience.
  • Heart Saver.

Responsibilities

  • Provides direct customer service and front desk assistance for the assigned department, including but not limited to admitting, registering, scheduling, and verifying insurance.
  • Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
  • Adheres to policies, procedures, and regulations to ensure compliance and patient safety.
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