Customer Service Call Center Representative
About The Position
Are you tired of working a dead-end job and would rather work with a company that offers growth opportunities? When you join our team you become part of the family, not just a number. We have been in the area for 20+ years and offer one of the top compensation packages in the industry. We are looking for motived individuals to join our team as we continue to grow, opening more offices in 2025. Best of all, we ONLY promote from within! Welcome to All U Need Pest Control, where innovation meets pest prevention. As one of the fastest-growing pest control companies in the nation, we've proudly earned our spot multiple times on the prestigious Inc. 5000 list. Our relentless commitment to excellence has also secured our place among the Pest Control Technology (PCT) Top 100, a testament to our industry- leading solutions and unwavering dedication to providing top-notch pest control services. At All U Need Pest Control, we're not just eradicating pests; we're setting the standard for excellence in the pest control realm. Join us on this exciting journey as we continue to redefine what it means to be a market leader in pest management. We are looking for individuals who have a positive upbeat attitude, hunger for success and a desire to grow within the company. If you like to talk to people and are well spoken, this is the job for you! This is NOT a telemarketing position, and you will only be handling inbound calls. Daily duties include scheduling appointments, setting new customers up for service, assisting with invoices and receivables, etc.
Requirements
- Proficient in English with strong communication skills
- Experience in customer support and client services
- Excellent phone etiquette and data entry abilities
- Familiarity with Microsoft Office and computer skills
- High school diploma or equivalent
- Pass a pre-employment drug screen
- Pass a criminal background check
- Reliable transportation to commute to and from the office
Nice To Haves
- Multilingual or bilingual skills are a plus
- Previous experience in a call center environment is preferred
- Customer service: 1 year
- Multi-line phone systems: 1 year
Responsibilities
- Scheduling appointments
- Setting new customers up for service
- Assisting with invoices and receivables
Benefits
- Hourly pay plus monthly bonus potential
- Guaranteed 40 hours/wk., plus 1.5x for overtime
- Paid vacation and holidays
- Paid training
- Company match 401 (k)
- Health, dental and vision insurance available
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
