Customer Service (Cabinets)
About The Position
Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all. We are proud to have been named the National Apartment Association's 2025 Top Employer in the Supplier Category. The Cabinet Coordinator is responsible for handling incoming requests via email, supplying lead times, and providing support to all Chadwell Representatives. Responsibilities include data entry of measurements provided and/or requesting quotes from vendors and ensuring all information is accurate.
Requirements
- Have good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkers.
- Be proficient in Microsoft Outlook, Word, and Excel.
- Having strong attention to detail, problem-solving skills, and proactive thinking is required.
- Be able to work in a self-managed, self-motivated team-oriented environment. This includes cooperatively scheduling work and meetings and the ability to multitask with frequent interruptions.
Responsibilities
- Be able to process stock orders, quotes, and returns accurately.
- Work quickly to provide substitutes for items placed on backorder if requested.
- Be able to process Credit Card Authorizations on open orders.
- Communicate directly with the sales team, managers, and warehouse personnel to resolve conflicts.
- Be able to answer the phone with a clear friendly tone.
- Be responsible for reading and obeying all notes on accounts pertaining to the handling of our accounts.
- Acknowledge and answer all emails as they arrive.
- Participate in Lunch and Learns and all other product knowledge opportunities.
- Remain logged into queues during business hours.
Benefits
- Competitive Hourly Wage of $18.00/ hour!
- Full Time: Monday-Friday, 9am-6pm.
- Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends!
- We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual, paid holidays off, and more!
- Employee Discount Program!
- Long-term Career Opportunities!
- Named Top 100 Companies in Tampa Bay 2019, 2020, 2021, 2022, 2023, 2024, and 2025!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
