Customer Service Associate

IST Management Services•Salt Lake City, UT

6h•$17 - $18

About The Position

IST Management is seeking energetic & dynamic individuals with a passion to serve others to join our team as Full Time Customer Support Associates. This position will consist of performing conference room services, hospitality, and supply ordering and stocking the kitchen areas. They will also perform light Audio/Video set ups and various mail related tasks, shipping & receiving, document printing and front desk reception services within a corporate working environment. The ideal candidate must be detail oriented & process driven with a background & focus in customer service and willing to train and be ready to grow in their professional career! IST Management Services is the fastest growing, national facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services. Hourly Compensation: $17.00 - $18.00 USD per hourly, based on experience Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus Incentive Schedule: Monday - Friday 8:30am - 5:30pm

Requirements

A valid driver's license and/or access to reliable transportation to and from work
High school diploma or equivalent (GED) required
Professional appearance and demeanor
Excellent attendance and punctuality
Ability to work independently or in a team environment
Lifting up 50 lbs with aid
Excellent communication skills written and verbal
Candidates for the Full-Time Customer Support Associate will need to have a professional demeanor and customer driven with ability to multi-task in a fast-paced working environment

Responsibilities

Setup Conference Rooms for meetings and maintain site common areas, including kitchen/break-rooms to ensure areas are cleaned (ie-unload/load dishwasher, setup water and coffee for meetings, etc)
Light Audio/Video set ups and trouble shooting
Operating mail, copy and duplicating print equipment
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Reception coverages as needed - smiling and greeting clients & visitors, answering phones and directing calls to appropriate personnel
Adhere to business procedure guidelines
Perform other tasks as assigned from site supervisor/manager