Customer Service Associate

Heritage Landscape Supply Group • Nampa, ID

23h • Onsite

About The Position

We are actively seeking a self-motivated, customer service-oriented individual that is a team player. This full-time Customer Service Associate will be responsible for order entry at the sales counter with other related warehouse duties such as stocking shelves, shipping product, loading trucks, along with some driving as well. Workweek is Monday through Friday, with an opportunity for overtime during the busy season. Industry experience and/or product knowledge is helpful.

Requirements

• Basic computer knowledge, including Internet use
• Industry experience and/or product knowledge is helpful.
• Acceptable driving record
• Verifiable driving history
• Ability to lift up to 75 lbs on a repetitive basis
• Able to pass pre-employment drug test and DOT physical

Nice To Haves

• Forklift experience helpful
• Bilingual (English and Spanish) is preferred, but not required

Responsibilities

• Entering orders at point of sale using the company computer system
• Interacting with customers over the phone, via email and in person
• Order picking/staging
• Replenishment
• Shipping/receiving
• Loading/unloading delivery vehicles
• Delivering product to customers and branch locations
• An eye for safety including pre-trip inspections, securing loads and strict adherence to DOT/CDL regulations.
• Understanding and adherence to the regulations detailed in FMCSA.
• Other related duties as assigned

Benefits

• Competitive weekly/bi-weekly pay
• Discretionary bonuses
• 401(k) with company match
• Employee Stock Purchase Plan
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• Medical/dental/vision
• Flexible spending accounts
• Company-paid life and short-term disability, plus optional long-term disability, and additional life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees