Customer Service Associate

Taylor Bank
31dOnsite

About The Position

At Taylor Bank, everything we do is about serving our community and building strong customer relationships. WE ARE SEEKING: A detail-oriented, Customer Service Associate with great people skills to take care of customers in our Main Branch located in historic downtown Berlin, Maryland. YOU WILL BE RESPONSIBLE FOR: Handling daily banking transactions and referring products and services that meet specific customer needs. This is a full-time, day shift position, with occasional Saturday mornings required. YOU SHOULD HAVE: Excellent customer service skills Basic computer skills An outgoing personality A professional appearance Cash handling experience is strongly preferred. Banking experience is a plus but not required; training will be provided.

Requirements

  • Excellent customer service skills
  • Basic computer skills
  • An outgoing personality
  • A professional appearance

Nice To Haves

  • Cash handling experience
  • Banking experience

Responsibilities

  • Handling daily banking transactions
  • Referring products and services that meet specific customer needs

Benefits

  • Strong growth opportunities
  • A friendly, collaborative work environment
  • An amazing benefits package: including affordable medical, dental and vision plans; employer paid Life, short-term and long-term disability insurance; 401(k) with company match; generous paid time off, paid parental leave and more.
  • This is a non-exempt position and is eligible for overtime pay.
  • We also have a discretionary bonus plan, subject to company performance.
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