Customer Service Associate – Entry-Level – Immediate Hire
About The Position
We are on the lookout for enthusiastic Customer Service Associates to join our fast-moving, high-energy event marketing team. This entry-level role is ideal for motivated individuals who thrive in dynamic environments, love working with people, and want to gain hands-on experience in brand promotion. No experience? No problem! We provide full paid training to set you up for success. If you’re driven, personable, and goal-oriented, this could be the perfect first step in your career. What You’ll Do: Engage directly with customers at live events, product launches, and promotional campaigns, providing top-notch service. Act as a friendly, professional, and energetic brand ambassador for our clients. Clearly communicate product details, promotions, and services to create a memorable customer experience. Help with event setup, coordination, and breakdown to keep everything running smoothly. Handle customer inquiries, concerns, and feedback with a solution-focused mindset. Keep accurate records of interactions and provide valuable insights for campaign success. Collaborate with marketing and sales teams to achieve event goals and targets. Participate in ongoing training, team meetings, and performance growth initiatives.
Requirements
- High school diploma or equivalent required; Associates or Bachelor’s in Marketing, Communications, or related fields a plus.
- Previous experience in customer service, retail, hospitality, or sports environments is helpful but not required.
- Excellent communication, problem-solving, and interpersonal skills.
- Energetic, positive, and goal-driven mindset.
- Comfortable working in fast-paced, team-oriented environments.
- Flexible schedule including evenings, weekends, and special events.
Nice To Haves
- Leadership, teamwork, or competitive experience from sports or other group activities.
- Public speaking, promotional, or event experience.
- Strong conflict resolution and adaptability in changing environments.
- Highly organized and detail-oriented when managing events.
Responsibilities
- Engage directly with customers at live events, product launches, and promotional campaigns, providing top-notch service.
- Act as a friendly, professional, and energetic brand ambassador for our clients.
- Clearly communicate product details, promotions, and services to create a memorable customer experience.
- Help with event setup, coordination, and breakdown to keep everything running smoothly.
- Handle customer inquiries, concerns, and feedback with a solution-focused mindset.
- Keep accurate records of interactions and provide valuable insights for campaign success.
- Collaborate with marketing and sales teams to achieve event goals and targets.
- Participate in ongoing training, team meetings, and performance growth initiatives.
Benefits
- Competitive hourly pay with performance bonuses and commission opportunities.
- Paid training and career growth within the event marketing industry.
- Networking opportunities with industry professionals.
- A dynamic, energetic, and team-focused workplace.
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
