Customer Service Assistant

Catch Vibe VoiceNew Orleans, LA
1d$43,000 - $47,000

About The Position

We are seeking a dedicated and detail-oriented Customer Service Assistant to support our customer operations and ensure a seamless experience across all touchpoints. This role is ideal for individuals who are motivated, organized, and passionate about providing outstanding service in a professional environment. As a key member of our team, you will contribute to maintaining strong client relationships while supporting daily service processes with accuracy and efficiency.

Requirements

  • Strong written and verbal communication skills
  • Professional and courteous approach to customer interaction
  • Excellent organizational and time-management abilities
  • Ability to work effectively in a team-oriented environment
  • Attention to detail and a solution-focused mindset

Responsibilities

  • Assist customers with inquiries, requests, and general support needs
  • Maintain accurate records of customer interactions and service activities
  • Coordinate with internal teams to ensure timely resolution of customer matters
  • Support daily operational tasks related to customer service workflows
  • Uphold company standards for professionalism, communication, and service quality

Benefits

  • Competitive annual salary ($43,000 – $47,000)
  • Opportunities for professional growth and career development
  • Supportive and collaborative work environment
  • Ongoing skill development and training opportunities
  • Stable full-time position with long-term potential
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