Customer Service Assistant

Alphabe Insight IncMiami, FL
17h$41,000 - $45,000

About The Position

Park 6 Logistic is seeking a motivated and detail-oriented Customer Service Assistant to support our daily operations and client communications. This role plays a key part in ensuring a smooth customer experience by handling inquiries, coordinating information, and assisting internal teams. The ideal candidate is organized, proactive, and comfortable working in a fast-paced professional environment.

Requirements

  • Strong communication and interpersonal skills
  • Excellent organizational and time-management abilities
  • Ability to work effectively in a team-oriented environment
  • Professional attitude with a customer-focused approach
  • Proficiency with basic computer systems and office tools
  • Ability to adapt quickly and handle multiple tasks efficiently

Responsibilities

  • Respond to customer inquiries via phone, email, and internal systems in a professional and timely manner
  • Assist with order tracking, shipment updates, and general service requests
  • Maintain accurate customer records and documentation
  • Coordinate with internal departments to ensure efficient issue resolution
  • Support administrative tasks related to customer service operations
  • Uphold company standards for service quality and communication

Benefits

  • Competitive salary ($41,000 – $45,000 annually)
  • Growth opportunities within a stable and expanding company
  • Supportive and professional work environment
  • Skill development and hands-on industry experience
  • Full-time, consistent schedule
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