Customer Service Assistant
Hustle Notice Biz•New Orleans, LA
29d•$18 - $26
About The Position
Customer Service Assistant Job Description Location: New Orleans, LA Overview: We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the front line of communication for our customers, playing a pivotal role in ensuring unparalleled service and satisfaction. Your responsibilities will include addressing customer inquiries, resolving complaints, and providing timely information about our products and services.
Requirements
- High school diploma or equivalent; additional education in customer service is a plus.
- Proven experience in a customer service role or similar position.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work flexible hours, including evenings and weekends.
- Proficient in using computers and customer service software.
Responsibilities
- Respond promptly to customer inquiries via phone, email, and chat.
- Assist customers in troubleshooting product issues and provide effective solutions.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Maintain detailed and accurate customer records in our database.
- Collaborate with team members to improve service processes and customer satisfaction.
- Provide feedback on common customer concerns and suggest improvements.
Benefits
- Competitive salary: $17.50 - $26.00 hourly (based on experience).
- Comprehensive health, dental, and vision insurance.
- Paid time off, including vacation, sick leave, and holidays.
- 401(k) retirement plan with company matching.
- Professional development and growth opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
