Customer Service Assistant
Alphabe Insight Inc•Rochester, NY
4d•$40,000 - $44,000
About The Position
We are seeking a Customer Service Assistant to support daily client operations and serve as a key point of contact for customer inquiries. This role is ideal for a detail-oriented professional who enjoys structured work, client interaction, and contributing to smooth internal processes. You will play a vital role in maintaining strong client relationships while supporting operational efficiency.
Requirements
- Strong written and verbal communication skills
- Professional demeanor and customer-focused mindset
- Excellent organizational and time-management abilities
- Ability to work independently and as part of a team
- Attention to detail and problem-solving skills
- Comfort working in a structured, fast-paced environment
Responsibilities
- Respond to customer inquiries in a professional and timely manner
- Assist clients with service-related questions and requests
- Maintain accurate records of customer interactions and updates
- Coordinate internally to ensure effective resolution of client needs
- Support administrative and operational customer service tasks
- Uphold company standards in all client communications
Benefits
- Competitive salary ($40,000 – $44,000)
- Growth opportunities within the company
- Skill development and professional training
- Supportive and structured work environment
- Stable full-time position
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
