Customer Service Assistant

Alphabe Insight Inc • Miami, FL

3d • $46,000 - $50,000

About The Position

We are seeking a detail-oriented and personable Customer Service Assistant to support our daily operations and enhance the overall client experience. This role is ideal for individuals who thrive in a professional environment, enjoy assisting others, and take pride in delivering accurate and timely support. The Customer Service Assistant will serve as a key point of contact, ensuring smooth communication and efficient service delivery.

Requirements

• Strong communication skills, both written and verbal
• Professional demeanor and customer-focused mindset
• Excellent organizational and time-management abilities
• Ability to work efficiently in a fast-paced environment
• Attention to detail and problem-solving skills
• Proficiency with basic computer systems and office tools

Responsibilities

• Respond professionally to client inquiries via phone, email, and internal systems
• Provide accurate information regarding services, processes, and updates
• Maintain organized records and update customer data as needed
• Assist with scheduling, follow-ups, and internal coordination
• Support team members with administrative and customer-related tasks
• Ensure a consistently positive and professional client experience

Benefits

• Competitive salary ($46,000 – $50,000 annually)
• Growth opportunities within a dynamic consulting firm
• Supportive and professional work environment
• Ongoing skill development and training
• Stability and long-term career potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed