Customer Service and Sales Representative

Learntastic • Dallas, TX

22d

About The Position

We are looking for a driven, customer-focused, and sales-oriented Customer Service & Sales Representative to join our growing team. If you thrive in a people-centric environment where communication, problem-solving, and service excellence matter, we’d love to meet you.

Requirements

• 1–3 years of experience in inside sales, or account development
• Proven track record of meeting or exceeding pipeline and revenue targets.
• Strong communication skills — professional, persuasive, and confident on the phone.
• CRM proficiency (HubSpot, Salesforce, or similar) and strong attention to detail.
• Highly organized, self-motivated, and comfortable managing multiple opportunities at once.

Responsibilities

• Proactively prospect and develop new leads via phone, email, and social channels.
• Prepare and send quotes/proposals
• Manage a disciplined pipeline within the CRM: log activities, track opportunities, and maintain accurate forecasting.
• Coordinate with operations and support teams to ensure smooth onboarding and timely delivery of course access.
• Drive renewals, upsells, cross-sells, and promotional campaigns to support revenue growth.
• Support virtual events, webinars, and referral initiatives that bring in new business.
• Maintain accurate customer data, notes, next steps, and opportunity stages within the CRM.

Benefits

• Competitive base salary plus commission tied to enrollment and revenue performance.
• Health benefits (medical, dental, vision) and 401(k) eligibility.
• Growth pathway into Account Management or Enterprise Sales roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed