Customer Service and Exit Booth Agent

SIXT • Houston, TX

4h • $19

About The Position

Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting rate of $18.50 per hour.

Requirements

• You have a high school diploma or GED and at least 1 year of customer service experience
• You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
• You possess basic computer navigation skills and are familiar with Microsoft Office applications
• You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane
• You are willing to wear a company uniform

Nice To Haves

• Speaking other languages is a plus

Responsibilities

• Ensure seamless rental experience by verifying customer documents, checking the validity of driver’s licenses, and requesting additional documentation when needed d
• Assist customers in selecting the right vehicle and handle exchanges when necessary to meet business needs
• Offer additional products and services, such as prepaid fuel and toll passes, while addressing any questions or concerns
• Finalize rental agreements by confirming documents, adjusting as needed, explaining charges, and providing accurate receipts
• Inspect returned vehicles for damages, mileage, and fuel levels, ensure personal belongings are removed, and maintain a clean workstation in line with corporate standards to support efficient operation

Benefits

• Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
• Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees