Remote Customer Service Agent - Phoenix Area Only (PM Shift)

TEKsystems • Phoenix, AZ

3d • $17 - $17 • Remote

About The Position

Answer incoming calls from prospective guests and travel agents. Up sell/Close sales transactions. Consistently achieve revenue goals. Provide quality customer service.

Requirements

• Must be located in the Phoenix, AZ area to be considered
• Must have 1 year of call center experience
• Must have experience with sales/upselling
• Must be able to type 25wpm+
• Must have high speed internet and hardwire with ethernet cable.
• Must be available between 12pm - 12am M-Su.
• Will be scheduled an 8 hour shift with 2 consecutive days off.
• Schedules are given at random.

Responsibilities

• Answer incoming calls from prospective guests and travel agents.
• Up sell/Close sales transactions.
• Consistently achieve revenue goals.
• Provide quality customer service.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees