Customer Service Agent
Alphabe Insight Inc•Boston, MA
2d•$41,000 - $45,000
About The Position
We are seeking a motivated and customer-focused Customer Service Agent to join our Boston team. In this role, you will serve as a key point of contact for clients, ensuring a positive experience through clear communication, efficient problem-solving, and a strong commitment to service excellence.
Requirements
- Strong verbal and written communication skills
- Professional attitude with a customer-oriented mindset
- Ability to manage multiple tasks and prioritize effectively
- Problem-solving skills with attention to detail
- Reliability, punctuality, and a strong work ethic
- Willingness to learn and grow within a professional environment
Responsibilities
- Respond to customer inquiries in a timely and professional manner
- Provide accurate information regarding products, services, and processes
- Resolve customer concerns while maintaining a high level of satisfaction
- Maintain detailed and organized records of customer interactions
- Collaborate with internal teams to ensure consistent service quality
- Uphold company standards, policies, and service expectations
Benefits
- Competitive salary ($41,000 – $45,000 annually)
- Opportunities for growth and career advancement
- Skills development and ongoing training
- Supportive and professional work environment
- Full-time position with long-term stability
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
