Customer Service Agent
Park 6 Logistics•Austin, TX
21h
About The Position
We are seeking a Customer Service Agent to serve as a key point of contact between our company and our clients. This role focuses on delivering high-quality service, resolving inquiries efficiently, and supporting daily operational needs with accuracy and professionalism. The ideal candidate is organized, communicative, and motivated to contribute to a fast-paced logistics environment.
Requirements
- Strong verbal and written communication skills
- Professional demeanor and customer-focused mindset
- Ability to multitask and manage priorities effectively
- Strong attention to detail and problem-solving skills
- Comfortable working in a fast-paced, team-oriented environment
Responsibilities
- Serve as the primary contact for customer inquiries via phone and email
- Provide accurate information regarding orders, shipments, and service updates
- Resolve customer concerns in a timely and professional manner
- Coordinate with internal teams to ensure smooth communication and follow-up
- Maintain accurate records and documentation of customer interactions
- Support daily administrative and operational tasks as needed
Benefits
- Competitive salary
- Growth opportunities within the company
- Skill development and hands-on training
- Stable, full-time position
- Supportive and professional work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
