Customer Service Agent

Hustle Notice Biz • Nashville, TN

30d • $17 - $24

About The Position

We are seeking a dedicated and enthusiastic Customer Service Agent to join our team. In this role, you will be the first point of contact for our customers, providing them with essential support and information about our products and services. Your primary focus will be on delivering exceptional customer experiences through effective communication, problem-solving abilities, and a friendly demeanor.

Requirements

• High school diploma or equivalent; associate or bachelor's degree preferred.
• Proven experience in a customer service role is advantageous.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Proficiency in using customer service software and tools.

Responsibilities

• Answer customer inquiries via phone, email, and chat in a professional manner.
• Provide detailed information about products and services to customers.
• Resolve customer complaints effectively and efficiently.
• Document and track customer interactions and issues in our database.
• Collaborate with other departments to address customer needs and concerns.
• Maintain up-to-date knowledge of company policies and procedures.

Benefits

• Opportunities for career growth and development.
• Health, dental, and vision insurance options.
• Paid time off and holidays.
• A dynamic and collaborative work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED