Customer Service Agent

Alphabe Insight IncAustin, TX
2d

About The Position

As a Customer Service Agent at Beloform, you will be the first point of contact for our clients, providing exceptional support and ensuring a seamless customer experience. You will play a key role in maintaining our high standards of service and contributing to the continued success of our team.

Requirements

  • Strong communication and interpersonal skills
  • Ability to problem-solve and think critically under pressure
  • Detail-oriented with excellent organizational skills
  • Team player with a positive and professional attitude
  • Proficiency in basic computer applications

Responsibilities

  • Respond promptly and professionally to customer inquiries via phone and email
  • Assist clients with product or service questions, resolving issues efficiently
  • Maintain accurate records of interactions and follow up when necessary
  • Collaborate with internal teams to provide solutions and enhance customer satisfaction
  • Uphold Beloform’s standards of service and professionalism in every interaction

Benefits

  • Competitive salary with growth opportunities
  • Supportive and professional work environment
  • Training and development to enhance your skills
  • Opportunities for career advancement within Beloform
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