Customer Service Agent

Alphabe Insight Inc • New Orleans, LA

3d

About The Position

We are seeking a motivated and detail-oriented Customer Service Agent to join our New Orleans team. This role is ideal for individuals who enjoy assisting clients, solving problems efficiently, and representing a company with professionalism and confidence. You will serve as a key point of contact, ensuring a positive and seamless experience for our clients.

Requirements

• Strong verbal and written communication skills
• Excellent problem-solving and organizational abilities
• Professional demeanor and customer-focused mindset
• Ability to work independently and as part of a team
• Comfortable handling multiple tasks in a fast-paced environment
• Strong attention to detail and reliability

Responsibilities

• Respond to customer inquiries in a timely, professional manner
• Provide accurate information regarding services and internal processes
• Resolve customer concerns while maintaining a high standard of service
• Document interactions and maintain organized records
• Collaborate with internal departments to ensure client satisfaction
• Uphold company policies, quality standards, and service expectations

Benefits

• Competitive salary
• Growth opportunities within the company
• Skill development and professional training
• Supportive and collaborative work environment
• Stable full-time position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed