Part time - Customer Service Agent

SIXT • Chicago, IL

28d • $21

About The Position

Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting salary of $21.25 per hour- plus, an exciting bonus plan that rewards your success.

Requirements

• You have a high school diploma or GED and at least 1 year of customer service experience
• You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
• You possess basic computer navigation skills and are familiar with Microsoft Office applications
• You can work 25 hours per week, including day or evening shifts
• You are willing to wear a company uniform

Nice To Haves

• speaking other languages is a plus

Responsibilities

• You welcome all customers upon arrival and gather feedback to improve their future rental experience
• You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels
• You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process
• You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location
• You work in various weather conditions and are willing to take on additional tasks to support business needs

Benefits

• Bonus Plan Take advantage of a bonus plan based on performance
• Employee Assistance Program Access support whenever needed through our Employee Assistance Program
• Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
• Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees