Customer Service Advisor (Heavy Equipment Parts & Service Sales)

Papé Jobs • Mt Vernon, WA

6d

About The Position

PAPE’ MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION – MT. VERNON, WA CUSTOMER SERVICE ADVISOR (HEAVY EQUIPMENT PARTS & SERVICE SALES): Are you a people person? Do you love building long-lasting relationships? Are you driven to win? If you answered yes to these questions, we would love to hear from you! Pape’ Machinery, the premier capital equipment dealer in the West, is seeking a Customer Service Advisor to join their team in Mt. Vernon, WA. At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family. Make a difference. Grow your career. Join the Pape’ Team! WHAT YOU’LL DO: As our Customer Service Advisor, you will be in a lucrative sales career where your earning potential and success are unlimited! Your primary focus will be selling heavy equipment parts and service to customers to ensure their equipment is running in peak form. Think of yourself as the liaison between Pape’s Parts and Service Departments and our customers. Once they buy the equipment, it is your job to take care of them! Every day you will be responsible for relationship-based selling with our customers by determining what our customers’ needs are, recommending solutions, and providing these services to them.

Requirements

• Self-motivation and the desire to win
• Excellent communication skills, including the ability to form strong relationships with customers
• Experience planning, developing, and executing sales action plans
• Knowledge and experience in heavy equipment parts and service
• Driver’s license with a good driving record

Responsibilities

• Selling heavy equipment parts and service to customers
• Relationship-based selling with customers
• Determining customer needs
• Recommending solutions
• Providing services to customers

Benefits

• Competitive pay based on your skills, training, and experience level
• 401(k) & Roth 401(k) Retirement Plans with Company Match
• Medical, Dental, Vision and Prescription Insurance
• Flexible Spending Accounts (Flex Plans)
• Life Insurance
• Short- and Long-Term Disability Insurance
• Employee Assistance Program
• Online and Instructor-Led Training
• Tuition Reimbursement for Training Programs
• Progressive Vacation Plans
• Sick Leave & Paid Holidays
• Advancement opportunities
• Stability and reputation
• Employee impact
• Training and mentoring

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees