Customer Service Administrative Assistant

Ryan Lawn & Tree Inc • Merriam, KS

just now • $17 - $20

About The Position

Are you a person who thrives in a fast-paced environment and takes pride in creating a great first impression? Ryan Lawn & Tree is looking for a friendly, organized, and dependable Customer Service Administrative Assistant to be the welcoming face of our office.

In this role, you'll be the first point of contact for our customers and visitors — playing a key part in delivering the exceptional service experience our clients have come to expect from Ryan Lawn & Tree.

What You'll Do
Welcome customers and visitors — greet walk-ins warmly, answer questions, and help resolve concerns quickly and professionally
Process payments — assist customers with in-person transactions, following PCI compliance standards and ensuring accurate, timely handling of payments
Keep the front desk running smoothly — maintain a clean, organized reception area and help ensure the safety and security of our office environment
Manage mail and deliveries — sort and distribute incoming mail and packages, and prepare outgoing mail for timely processing

Requirements

• High school diploma or equivalent required; associate's or bachelor's degree preferred
• 1–3 years of experience in a customer-facing, administrative, or office support role
• Prior experience handling cash, checks, or payment processing is strongly preferred

Nice To Haves

• Warm, professional communicator with a customer-first attitude
• Organized and detail-oriented — able to juggle multiple tasks without missing a beat
• Comfortable handling payment transactions accurately and securely
• Prior front desk, receptionist, or customer service experience is a plus

Responsibilities

• Welcome customers and visitors — greet walk-ins warmly, answer questions, and help resolve concerns quickly and professionally
• Process payments — assist customers with in-person transactions, following PCI compliance standards and ensuring accurate, timely handling of payments
• Keep the front desk running smoothly — maintain a clean, organized reception area and help ensure the safety and security of our office environment
• Manage mail and deliveries — sort and distribute incoming mail and packages, and prepare outgoing mail for timely processing

Benefits

• Compensation — $17-$20 per hour, with opportunity to grow
• Employee Ownership — As an ESOP company, every associate has a real stake in our success
• Stability & Growth — A financially strong, growing company with a clear path to $200M
• Collaborative Culture — A tight-knit team that values doing things the right way
• Room to Grow — We invest in our people through structured learning and career development
• Competitive Compensation & Benefits — Including health, dental, vision, 401(k), and ESOP participation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED