Customer Service Account Representative

AO Globe Life•Concord, NH

5d•Remote

About The Position

If you’re ready to step away from the traditional office environment and build a career that offers flexibility, purpose, and long-term growth, this opportunity may be the right fit. AO Globe Life is hiring Remote Customer Service Account Representatives to meet virtually with individuals and families who are already connected with our organization. Rather than prospecting for clients, you’ll focus on scheduled consultations where you help people understand benefit options that support their financial protection and long-term security.

Requirements

Strong communication and interpersonal skills
Comfortable presenting information during virtual meetings
Organized and self-motivated while working in a remote environment
Able to use video conferencing platforms and digital tools confidently
Passion for helping individuals and families understand important financial protection options
Authorized to work in the United States
Access to a Windows-based laptop or PC with webcam and reliable internet connection

Responsibilities

Conduct scheduled virtual consultations with clients via Zoom
Listen to client needs and guide them through available benefit options
Clearly explain coverage details and answer questions with professionalism
Assist clients through the application and onboarding process
Maintain accurate documentation and follow-up communication
Participate in team meetings, training sessions, and professional development programs
Collaborate with peers and mentors to continually improve service and performance

Benefits

Fully Remote Work Environment
Work from anywhere in the United States with the flexibility of a virtual role.
Flexible Scheduling
Structure your day in a way that supports both productivity and work–life balance.
Pre-Scheduled Client Consultations
Engage with individuals who have already requested information—no cold outreach required.
Comprehensive Training & Licensing Support
Structured onboarding, mentorship, and assistance with licensing requirements.
Weekly Compensation
Consistent weekly pay via direct deposit with additional performance-based incentives.
Recognition & Advancement Opportunities
Monthly and quarterly performance recognition, leadership pathways, and career growth opportunities.
Supportive Team Culture
Collaborate with a team that values professional development, accountability, and shared success.