Customer Sales & Scheduling Coordinator

Ace Handyman Services Saint Petersburg • Saint Petersburg, FL

10h • $14 - $15

About The Position

Ace Handyman Services is seeking a highly organized and customer-focused Service Coordinator to manage inbound/outbound sales calls and coordinate schedules for our craftsmen. This role is key to delivering a smooth customer experience from first contact through project completion. The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry. Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting " Show Me All Jobs " above. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Requirements

• 2+ years in customer service, inside sales, dispatch, or office coordination
• Strong phone and communication skills
• Highly organized with attention to detail
• Comfortable using CRM/scheduling software

Nice To Haves

• Home services or construction experience is a plus

Responsibilities

• Respond quickly to incoming job leads
• Educate customers on services, pricing, and availability
• Schedule estimates and projects
• Follow up with past customers and open leads
• Coordinate daily schedules for multiple craftsmen
• Order materials and provide logistical support
• Utilize dispatching and scheduling software
• Perform light administrative and filing duties

Benefits

• Competitive pay ranging from $14- $15 per hour depending on experience
• Cell phone reimbursement
• Company credit card
• Flexible scheduling
• Regular pay reviews
• Plus more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed