Hybrid Customer Representative - 2nd Shift

TEKsystems • Winchester, VA

4d • $20 - $20 • Hybrid

About The Position

We’re hiring Entry-Level Member Support Representatives to join our 24/7 contact center team. If you’re friendly, dependable, and looking to start a career where you can grow, learn, and make a real difference, this could be the perfect fit.

Requirements

• Strong communication skills and a genuine desire to help people.
• Ability to stay organized and focused in a fast-paced environment.
• Eagerness to learn—no previous call center or banking experience required. We’ll teach you everything you need to know.

Responsibilities

• Be the first point of contact for our members, providing helpful and professional support.
• Answer questions and share easy-to-understand information about our products and services.
• Use multiple computer systems while actively listening to ensure every member has a smooth, positive experience.
• Assist with everyday banking needs like savings, checking, credit cards, loans, and IRAs.
• Recommend services that match each member’s needs and help build strong relationships.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed