Customer Rep/Delivery Position (Off on Sunday)

ECLIPSE RTO, LLC•Lynwood, CA

34d

About The Position

We are seeking a motivated and detail-oriented Customer Representative/Delivery Associate to join our team. The ideal candidate will be responsible for providing excellent customer service and ensuring the accurate and timely delivery of products. This role requires a mix of in-office and on-the-road responsibilities, making it perfect for those who thrive in a varied and dynamic work setting.

Requirements

Previous experience in customer service and/or delivery is preferred.
Strong communication and interpersonal skills.
Excellent problem-solving abilities and attention to detail.
Ability to work independently and as part of a team.
Valid driver's license with a clean driving record.
Familiarity with [specific software or tools if applicable].

Responsibilities

Serve as the primary point of contact for customer inquiries and resolve issues efficiently.
Accurately process orders, manage customer accounts, and update customer information as needed.
Plan and organize delivery schedules to maximize efficiency and meet client expectations.
Ensure the safe and timely delivery of products to customers' locations.
Perform routine checks on delivery vehicles to ensure they are in good working condition.
Collaborate with team members to improve procedures, enhance service delivery, and support business objectives.
Maintain a high level of professionalism and courtesy when interacting with customers.
Document and report any service-related issues or feedback to management.
Ensure compliance with all safety and operational protocols.