Customer Rep/Delivery Position Bilingual (Off on Sunday)

Eclipse Rto • Riverside, CA

1d

About The Position

We are seeking a dedicated and enthusiastic Customer Representative/Delivery Specialist who will be responsible for engaging with customers to ensure satisfaction and delivering our products in a timely and professional manner. The ideal candidate will have excellent communication skills, a customer-focused attitude, and a passion for driving high standards in customer service and delivery operations.

Requirements

• Previous experience in customer service and/or delivery roles is preferred.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks efficiently while paying attention to detail.
• Capability to adapt to changing customer needs and work environments.
• Valid driver’s license and a clean driving record.
• Ability to lift and move products as necessary for delivery.

Responsibilities

• Interact with customers to address inquiries, resolve issues, and provide product information through various communication channels.
• Manage customer orders and coordinate delivery schedules efficiently to meet customer expectations.
• Ensure timely and accurate delivery of products while maintaining the highest quality standards.
• Maintain a cheerful and professional demeanor when dealing with customers and colleagues.
• Work closely with internal teams to improve the customer experience and streamline delivery processes.
• Contribute to a positive team environment by supporting colleagues and sharing best practices.
• Maintain records of customer interactions and delivery processes for continuous improvement.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and growth within the company.
• A supportive and inclusive workplace that values diversity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees