Customer Relationship Management Intern - Year Round

Charter Manufacturing•Mequon, WI

3d•Hybrid

About The Position

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family! Charter Manufacturing is hiring a Customer Relationship Management Intern! At Charter Manufacturing, we believe our culture is our strongest competitive advantage. Join our team, where you’ll take on impactful projects, gain hands-on experience, and grow both personally and professionally. What Sets Our Internship Program Apart: Impactful Work & Growth: Contribute to meaningful projects that drive company goals while developing skills through mentorship, training, and networking. Compensation Benefits: Competitive compensation, receive weekly pay, and paid holidays. Career Advancement: Explore full-time employment opportunities across our four business divisions and corporate office, with adjusted service time if hired after graduation. Recognition & Culture: Join a workplace that celebrates achievements, values contributions, and invests in your future. Program Highlights: Experience our Intern Kickoff Day , Volunteer Opportunities , Professional Development Workshops , and the End of Summer Intern Showcase . Program Structure: Duration/Schedule: Flexible part-time during the school year and full-time during the summer months. Location: Hybrid Start Date: May 2026

Requirements

Enrollment in a four-year degree program in Information Systems, Digital Marketing, Business Administration or a related field with current status of at least a sophomore level.
Cumulative GPA of 2.75 or higher.
Proficient in Microsoft Office software: Excel, Word, and PowerPoint.
Strong verbal and written communication skills.
Strong interpersonal and relationship building skills.
Ability to succeed in a team environment.
Ability to handle multiple tasks.

Nice To Haves

Interest in commercial areas of the business - sales, marketing, and/or customer service
Previous CRM experience
Previous internship experience

Responsibilities

Data Management: Maintaining and analyzing data with CRM system to improve customer interactions and system quality.
Collaboration: Working with various teams, such as Customer Experience, Marketing, and Sales to understand the CRM Strategies, and how to improve processes within overall business operations, and day to day support.
Learning and Development: Actively seeking opportunities to learn about CRM best practices, business use cases for CRM, new tools, and relevant data privacy regulations.
Reporting and Analysis: Develop CRM administration reports and assist with CRM adoption metrics.
CRM Awareness: Content updates on company intranet for tips & tricks, CRM updates, etc.
Continuous Improvement: Contribute proactively with ideas and suggestions to ensure ongoing improvement in CRM processes and practices.