Customer Relationship Management Intern - Year Round

Charter Manufacturing • Mequon, WI

127d

About The Position

Charter Manufacturing is hiring a Customer Relationship Management Intern! At Charter Manufacturing, we believe our culture is our strongest competitive advantage. Join our team, where you’ll take on impactful projects, gain hands-on experience, and grow both personally and professionally.

Requirements

• Enrollment in a four-year degree program in Information Systems, Digital Marketing, Business Administration or a related field with current status of at least a sophomore level.
• Cumulative GPA of 2.75 or higher.
• Proficient in Microsoft Office software: Excel, Word, and PowerPoint.
• Strong verbal and written communication skills.
• Strong interpersonal and relationship building skills.
• Ability to succeed in a team environment.
• Ability to handle multiple tasks.

Nice To Haves

• Interest in commercial areas of the business - sales, marketing, and/or customer service.
• Previous CRM experience.
• Previous internship experience.

Responsibilities

• Maintaining and analyzing data with CRM system to improve customer interactions and system quality.
• Working with various teams, such as Customer Experience, Marketing, and Sales to understand the CRM Strategies, and how to improve processes within overall business operations, and day to day support.
• Actively seeking opportunities to learn about CRM best practices, business use cases for CRM, new tools, and relevant data privacy regulations.
• Develop CRM administration reports and assist with CRM adoption metrics.
• Content updates on company intranet for tips & tricks, CRM updates, etc.
• Contribute proactively with ideas and suggestions to ensure ongoing improvement in CRM processes and practices.

Benefits

• Competitive compensation, receive weekly pay, and paid holidays.
• Explore full-time employment opportunities across our four business divisions and corporate office, with adjusted service time if hired after graduation.
• Join a workplace that celebrates achievements, values contributions, and invests in your future.
• Experience our Intern Kickoff Day, Volunteer Opportunities, Professional Development Workshops, and the End of Summer Intern Showcase.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees