Customer Relationship Coordinator - Westfarms

Nordstrom•Farmington, CT

19h•$18 - $31•Onsite

About The Position

The ideal Administrative Assistant is organized, results oriented and committed to providing outstanding customer service. Nordstrom is a fast-moving fashion company that started as a shoe store in 1901, building on a heritage of service to provide convenience and true connection for customers. The company empowers its people to be innovative, creative, and focused on providing the best service, while remaining committed to leaving the world better than they found it. Nordstrom rewards great work, promotes from within, and celebrates diversity. The company values being customer obsessed, owners at heart, curious and ever changing, here to win, and extending themselves to treat each other with respect and kindness, creating a welcoming environment.

Requirements

Solid verbal and people skills as well as strong decision-making skills
An understanding of Microsoft Office Suite
Thrived in a fast-paced environment because of your professionalism, organizational and problem-solving skills
Embraced being about accountability, accuracy, initiative and having a high level of ownership
Embraced working a flexible schedule, which can include nights and weekends and is based on store needs

Nice To Haves

A high school diploma, or equivalent (preferred)

Responsibilities

Support customers and employees by being a hub of information
Maintain and analyze sales
Analyze budget reports and spreadsheets
Respond to customer feedback
Coordinate customer events as well as employee events, which include meetings and rallies