Customer Relations Trainee

Westpeak Consultants • Merced, CA

305d

About The Position

We are a top-rated sales and marketing agency in the Fresno area. We take pride in representing top global brands in telecommunications, renewable energy, home improvement, and more. Our direct, personalized approach allows us to drive customer engagement for our clients and sets us apart from the competition. As we take on new ventures in the Fresno area, we are in need of a driven Customer Relations Trainee to go above and beyond for our customers!

Requirements

• High school diploma or GED is required
• 0-2 years’ experience in customer service, retail sales, hospitality or a related field
• Strong public speaking skills and the ability to confidently interact with customers, clients and teammates
• Solution-oriented mindset and resilience in overcoming challenges
• Exceptional time management and organizational skills
• The ability to work flexible hours including evenings and weekends as needed

Responsibilities

• Present our clients’ products and services directly to consumers in a confident, compelling manner to drive sales
• Build strong relationships with customers throughout the sales process by actively listening to their needs and providing tailored solutions
• Input customer information, order details, and sales contracts into our POS system
• Stay updated on the latest promotions and deals to effectively communicate them to customers during sales interactions
• Attend virtual and onsite training sessions alongside fellow Customer Relations Trainees to hone in on customer service and sales techniques

Benefits

• Diversity & Inclusion
• Equal Opportunity Advancement
• Training & Development
• Mentorship Programs
• Biweekly team events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED